Returns & Exchanges

At MamaOwl, we want you to be completely satisfied with your natural fibers and timeless pieces. If your order isn't quite right, you can return unworn items in their original packaging within 14 days of receipt.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack the items in their original condition, ensuring all tags are attached and the products are neatly folded to prevent damage.

• 3.
  Ship the Items

  Affix the provided shipping label to your parcel and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.